Privacy Policy

Overview

Diff Electric respects your privacy. This policy explains how we collect, use, and protect information when you visit diffelectric.com or contact us about electrical services.

Information we collect

When you call, text, or email us, you may provide your name, phone number, email address, service address, and details about your electrical project. We collect the information you choose to share so we can respond to your inquiry and provide services.

Our website and its hosting providers may automatically process technical information, such as your IP address, browser type, pages visited, and basic security or server logs, to operate and protect the website.

How we use information

We use information to respond to questions, schedule appointments, prepare estimates, perform electrical work, communicate about services, maintain business records, and protect the security and operation of our website.

Sharing information

We do not sell your personal information. We may share information with service providers that help us operate our business, such as website hosting, email, invoicing, and payment processing providers, when reasonably necessary for their services. We may also disclose information when required by law or to protect legal rights and safety.

Cookies and third party services

Our website or its hosting provider may use cookies or similar technologies needed for basic site functionality, performance, and security. If we use optional analytics or advertising technologies in the future, this policy will be updated as appropriate.

Links to third party websites, such as Google Maps, are governed by those providers' own privacy policies. If you choose to contact us by phone, text, or email, your communications may also be processed by your telephone or email provider.

Data security and retention

We take reasonable steps to safeguard information, but no website or electronic communication is completely secure. We keep information for as long as reasonably needed to respond to inquiries, provide services, maintain required records, resolve disputes, and meet legal obligations.

Your choices

You may contact us to ask about the personal information you have shared with us or to request a correction or deletion, subject to applicable legal and recordkeeping requirements. You can also control cookies through your browser settings.

Children’s privacy

Our services are intended for adults seeking electrical services. We do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this Privacy Policy as our website or business practices change. Any updated policy will be posted here with a revised date.

Contact us

For privacy questions, contact Diff Electric at william@diffelectric.com or call 346 389 5816. We serve Deer Park and the Greater Houston area in Texas.